Frequently Asked Questions

Q
What is your service area?
We offer our services to Plymouth, Northville, and surrounding communities. These communities extend to Ann Arbor (west), Livonia (east), Novi (north), and Canton (south). If your community is not mentioned, please call our office today, and an account manager can verify whether your location is within our service area. (734) 416-9062
Q
What clients do you work for?
Our clients range from neighborhood homes to gated community estates. We also service businesses, business parks, condo associations, new construction sites, schools, churches, shopping centers, and city and township contracts and projects.
Q
Who will work on my property?
Professionally trained, supervised personnel with all of the necessary equipment needed will work at your property. All employees wear a company uniform and are held to the highest standards. A foreman is assigned to each job site.
Q
Is there a warranty?
We offer a two-year warranty on plant installation and a five-year warranty for hardscape projects. These details will be noted on your service agreement. Our hardscape warranty is backed for added reassurance by the Unilock Authorized Contractor Guarantee. Please visit Unilock.com for details. In addition, some of the other manufactures we use for lighting and irrigation products offer their own product guarantees. This information will be presented to you at the time of installation.
Q
Is the company insured?
Yes, Serene Landscape Group is fully insured. Feel free to request our insurance certificates from your account manager, and the office can even have your property listed as a “Certificate Holder” if you require.
Q
Do you have a licensed landscape designer?
Yes, our team includes a Registered Landscape Architect (RLA) and professional designers with years of industry specific experience.